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Premium Experience

Premium Experience

only available to guests booking a Suite



In-suite check-in, or at the Jacarandá Club & Lounge, with complimentary welcome drink (cocktail, coffee, soft drinks, sparkling wine)

Exclusive access to the Jacarandá Lounge & Club, including à la carte breakfast and access to the infinity pool & jet pool solarium, with daily offer of gourmet delicacies and healthy shots

Chopard premium amenities

In-suite daily delights

Complimentary Stay Safe Stay Savoy premium kit

Fully stocked in-suite minibar with selected complimentary beverages (soft-drinks and beer)

Complimentary unlimited access to the Laurea Spa wet area for guests aged 16+

Complimentary indoor parking with direct hotel access

Complimentary newspapers, upon request
Unlimited phone calls to selected countries: landline and mobile – Portugal, USA, Canada;
landline – countries within the European Community, Norway, Switzerland and Brazil

Complimentary use of 1 meeting room for up to 10 pax during 1 hour, upon prior request and availability

Guaranteed reservation at Savoy Signature restaurants and Laurea SPA, as long as it is made 24 hours in advance

Pool butler

Pressing service: one complimentary garment per guest, per day

Unpacking & Packing service: 40€ per stay (term of responsibility required)

In-suite (upon request) check-out or at the Jacarandá Club & Lounge, with farewell drink

Early check-in, from 9 am, and late check-out, until 10 pm, for direct reservations through our website or reservations department. The request must be made at least 48 hours in advance


Pool Ocean Suites, Rooftop Presidential Suites and Three-Key Residences benefit from:

Reception at the airport with personalized assistance for boarding and disembarking
at Madeira International Airport, with access to comfortable and reserved premium lounges (*)

In-room breakfast at no additional cost

Complimentary Unpacking & Packing service (term of responsibility required)

GEPA (Guest Experience Personal Assistant) service


(*) The transfer is not included and the reception must be scheduled 48 hours in advance


In addition, only Rooftop Presidential Suites benefit from:

Complimentary limo transfer to anywhere in Madeira at arrival and departure.

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