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Premium Experience

Exclusive for guests who book a Suite or a Premium Ocean Room


In-suite check-in, or at the Jacarandá Club & Lounge, with complimentary welcome drink
(cocktail, coffee, soft drinks, sparkling wine)

Exclusive access to the Jacarandá Lounge & Club, including à la carte breakfast and access to the infinity pool & jet pool solarium

Guerlain premium amenities

In-suite daily delights

Minibar with premium drinks and complimentary soft drinks

Complimentary unlimited access to the Laurea Spa wet area for guests aged 16+

Complimentary newspapers, upon request

Unlimited phone calls to selected countries: landline and mobile – Portugal, USA, Canada;
landline – countries within the European Community, Norway, Switzerland and Brazil

Complimentary use of 1 meeting room for up to 10 pax during 1 hour, upon prior request and availability

Reservation priority at Savoy Signature restaurants and Laurea SPA, as long as it is made 24 hours in advance

Pool butler
Note: Jacarandá Club exclusive service

Pressing service: one complimentary garment per guest, per day

Unpacking & Packing service: 40€ per stay (term of responsibility required)

In-suite (upon request) check-out or at the Jacarandá Club & Lounge, with farewell drink

Early check-in, from 9 am, and late check-out, until 10 pm, for direct reservations through our website or reservations department, upon availability. The request must be made at least 48 hours in advance

Ocean Suites, Pool Ocean Suites, Rooftop Presidential Suites, Superior Ocean Suite and 3-bedroom Ocean Suites benefit from:

Reception at the airport with personalized assistance for boarding and disembarking
at Madeira International Airport, with access to comfortable and reserved premium lounges

In-room breakfast at no additional cost

Complimentary Unpacking & Packing service (term of responsibility required)

GEPA (Guest Experience Personal Assistant) service

In addition, only Rooftop Presidential Suites benefit from:

Complimentary limo transfer to anywhere in Madeira at arrival and departure.

Other Options also...

  • Carnival gala ball

    Join us and have fun at our colourful fantasy-filled party!
  • Wine Tasting

    Come taste Portuguese wines and cheese.
  • Masterclasses

    Join us in a combination of flavours and ingredients.