My first contact with this company happened when I was 15 years old, during a summer internship programme.View Details
There can be no personal or professional growth without a little pain or some setbacks. All our achievements are the fruit of our choices and our ability to transform problems into challenges and pains into life lessons. My first contact with this company happened when I was 15 years old, during a summer internship programme. Financial need and the resulting glimmer of the future were my driving force! Back in the 1990s, after I graduated from high school, I went to Algarve University to study tourism. After the first two weeks I left and came back to the island as I felt that going to university would worsen my financial problems. That’s why I went back to a guaranteed job as a receptionist at Estalagem Onda Azul inn. That’s where the adventure started and has lasted until today... I was well aware that I needed training to be able to handle the demands and challenges of the job and so I enrolled in the academy to learn German (back in the day, when it still took an hour to get to Funchal). My idea was to acquire the knowledge I needed to be hired by the prestigious Hotel Calheta Beach, which was under construction at the time. After the hotel opened in 1999, I worked there as a receptionist for three years, after which I was promoted to head of reception, where I stayed until 2015. When the Hotel Saccharum opened in 2015, a new opportunity appeared as a result of ‘our’ growth as a group. Thanks to this, I worked as a management assistant for a year. After the takeover of the Savoy Group in 2016, I was promoted to management advisor. Here, as in any job I do, I put my heart and soul into MAKING IT HAPPEN. I recognise that my inspiration is the people I work with every day and I’m very lucky because I have the people that I want with me. I owe them everything!
My career in the hotel industry can be summed up in a single word, full of nostalgia and symbolism, SAVOY!View Details
My career in the hotel industry can be summed up in a single word, full of nostalgia and symbolism, SAVOY! I was only 18 and anxious to grow as a person and a professional. With this great company, I had the opportunity to work in several departments, which boosted my career progression. Since the day I started at the Savoy, my motto has been ‘Where there’s a will there’s a way’. I used my lifelong weapons of humility, respect and dignity. At ‘my Savoy’, I experienced great fortunes and misfortunes. After many years of work, effort, dedication and transparency, I am very proud to tell the story of my career, in the following stages: 1. I began my career path in the telephone section, where I had the opportunity and privilege of getting to know all the hotel’s departments and employees, including management and board members. From my first day, I was made to feel welcome and a true member of the Savoy family. And that feeling is still the same today! 2. Later I was invited to join the Reception team. I worked in a number of sectors, such as bookings, customer care, billing and support for parties and other events at the hotel. 3. After three years in Reception, I was invited to join the Commercial Department. I am grateful for the opportunity to this day, as it was there that I felt fulfilled and, to be honest, it was where I developed and grew as a professional. The motto in the Sales Department was, ‘Don't put off until tomorrow what you can do today’. I took this idea to heart to such an extent that I am still reluctant to postpone everyday tasks till the next day. 4. In 2009, I received another invitation. This time it was to take over as manager of the Savoy Gardens, where I have stayed until today. This is my home away from home and I feel the need to shout my feelings of empowerment from the rooftops. I have reached this level always with the saying by the philosopher Socrates in mind: ‘All I know is that I know nothing’, in the conviction that nothing is static and that alone we can do nothing but together we can achieve a lot… It is vital to know how to accept and respect differences, to know how to listen and to share successes and not just failures. All this means knowing how to work in a team, today, tomorrow and ALWAYS! As we all know, you need more than good intentions to achieve goals. You have to evolve and learn, and training plays an essential role here. Whenever I have had the chance to participate in training, I did it without hesitation, even at the expense of my personal life. I have no regrets and I don’t hold any grudges, because the sacrifices that we make in the present are investments in the future. Work, effort, dedication and the certainty that TOGETHER WE ARE STRONGER!