Book Now
About the Role:
This position plays a key role in managing and coordinating post-sales service logistics, ensuring an outstanding support experience for our Vacation Club members.
Key Responsibilities:
- Ensure an exceptional post-sales experience by responding promptly and effectively to members’ questions and needs.
- Maintain clear and efficient communication with members, ensuring all processes are followed in accordance with company guidelines and the specificities of each product purchased.
- Work closely with the Reservations, Contracts, Finance, and Member Service departments to ensure quick and efficient resolution of member requests.
Requirements:
- Previous experience in customer service or support roles.
- Excellent organisational skills and ability to manage logistical processes.
- Strong verbal and written communication skills.
- Fluency in English and German.
- Ability to multitask and proactively solve problems.
- Attention to detail and a collaborative mindset.
Workplace: Vacation Club Savoy Signature Building – Offices
If you're looking for an opportunity to grow your career and be part of innovative projects focused on member experience, and believe you’re the right fit for this role, please send your application to [email protected], with the subject “Application – Member Support Vacation Club Savoy Signature”.
Only shortlisted candidates will be contacted.