My lovely birthday treat from my best friend. This hotel was one of the best hotels I have ever been to in my opinion. The hotel was clean and contemporary with a relaxing, zen-like feel. The staff were extremely helpful, approachable and friendly. 
The quality of the hotel was 5 star all the way! The rooms were spacious and clean with staff coming to ask if we needed anything extra every night. We would have tea, coffee replaced, slippers and any toiletries. The dressing gowns and slippers were really comfortable and the balcony views are amazing so please opt for a partial sea view or sea view room its worth it! We loved the food and there was plenty of choice during breakfast but less for dinner. The beach is only a short 5 min walk and worth visiting we enjoyed the private beach. The live music every night and infinity pool was our highlight, watching the sunset everyday and taking plenty of pics! Live music every night was just so relaxing and they even played a song at my request. The staff helped us plan our short stay by telling us about the shuttle bus to Funchal and hikes available they even booked our tours for us. The gentleman at reception was so helpful he mapped what we should do at Funchal and Cabo Girao. Overall, I can't express how pleased we were and I will be visiting again with my family!